Employment

Front Desk Night Owl

The fabulous Ocean Island Inn is seeking a full time Overnight Front Desk Agent who enjoys meeting and working with travelers from all over the world.

Job Description:

  • Usage of hotel management software including processing guest arrivals, departures and receiving payments – experience with RoomMaster or other system an asset.
  • Taking and changing room reservations via email, phone or in person.
  • Resolving any guest complaints and concerns (as well as accepting lavish praise and compliments!).
  • Providing information about our facilities and services as well as general information about points of interest in the area.
  • Providing excellent customer service.
  • Working in a casual (yet highly organized) environment with guests and staff from all walks of life and all over the world.
  • Night audit and cash handling.
  • Liaising with our night cleaner and bartender.
  • Occasional laundry duties.
  • Working with very minimal supervision during overnight shifts.
  • Clerical duties (i.e. faxing, filing, photocopying).
  • Keyboarding and other computer work.

…and most importantly, providing a safe, friendly and fun environment for our global travellers.

The Fine Print:

  • The weekly shifts are five nights of 10pm to 6am.
  • The total hours are 38-40 per week.
  • Compensation starts at $12/hr
  • We’re flexible with time off, so you can do travelling of your own or whatnot.
  • We offer medical benefits after one year of employment. Hospitality industry discounts and freebies in Victoria and the region.
  • Our staff grow with us and there are always opportunities to advance.
  • Discounted staff accommodation available.

Qualifications & Qualities:

  • Some experience in the service industry essential; experience in the hostel/hotel/hospitality industry and night shift experience preferred.
  • The ability to stay up all night!
  • Calm, but firm when necessary.
  • Customer service skills.
  • The ability to work and successfully problem solve without supervision overnight.
  • Multi-tasker and organized.
  • Computer skills.

Email your resume and cover letter (with the name of the position) to jobs@oceanisland.com. Or stop by to check us out and drop off your resume with cover letter, we’re at 791 Pandora Avenue. Please note that as we receive a very large volume of resumes, we can only respond to those candidates who are successful.


 

Front Desk Agent & More!

Looking to launch (or further) your career in hospitality, gain experience in the tourism industry & train with one of the friendliest teams in Victoria? Well it’s your lucky day! Ocean Island is seeking a Front Desk Agent & More who enjoys meeting and working with travellers from all over the world.

Job Description:

This position starts as front desk agent and later includes other positions, depending on your abilities and interests, such as: housekeeping supervisor; bartender/server; food prep/cook; office assistant; and marketing agent.

  • Taking and changing room reservations via phone, email or in person.
  • Processing guest arrivals and departures, calculating charges and receiving payments with our property management software.
  • Providing information on our facilities and services and about points of interest in the area.
  • Helping to resolve any guest complaints and concerns (as well as accepting lavish praise and compliments!).
  • Providing excellent customer service.
  • …and most importantly, providing a safe, friendly and fun environment for our global travellers.

Qualifications & Qualities:

  • Experience in the service industry essential; experience in the hostel/hotel/hospitality industry a plus, but not necessary.
  • Multi-tasker, energetic and organized.
  • An interest in learning about the backpacker/ hotel/ hospitality industry and training in different positions.
  • A friendly but firm approach to dealing with people.
  • Ability to work with minimal supervision and to be calm in a busy environment.
  • Computer skills.

The Fine Print:

  • Compensation starts at $11/hr, plus commissions. Opportunities for increases as you gain experience and take on other positions.
  • Our staff enjoys hospitality industry discounts and freebies in Victoria and the region and at hostels/hotels in North America.
  • The shifts are typically 6am-2pm, 9am-5:30pm or 2pm-10pm.
  • The position is full time.
  • We are very flexible with time off, so you can do travelling of your own, go to school, or whatnot. We also offer increased vacation pay to longer term staff.
  • We offer medical benefits after one year of employment.
  • Our staff grow with us and there are always opportunities to advance.

For more information about Ocean Island and what we do, check out www.oceanisland.com. Email your resume and cover letter (with the name of the position) to jobs[at]oceanisland.com. Or stop by to check us out and drop off your resume in person- we’re at 791 Pandora Avenue.


Casual Employment

Are you looking to do some casual work part time while you’re visiting Victoria to cover the costs of your stay and make some spending money? No matter where you’re coming from, you can work at Ocean Island: all you need is to be legally entitled to work in Canada (meaning you have a valid Social Insurance Number), and be able to speak basic English.

We have room for casual workers year-round. The jobs vary depending on our needs at the particular time, but include:

Housekeeping (cleaning rooms, bathrooms, common areas, doing laundry, etc);

  • Painting and other minor maintenance work;
  • Gardening (seasonal);
  • Translation, and Internet research;
  • Let us know of any other skills you possess – we might be able to use them!

The amount of work you do depends on the type of job you’re doing. Jobs vary from 20 to 35 hours per week, depending on the type of work, how much you want to work and how long you are staying. Our most typical position is 20 hours of housekeeping a week. Casual work can also lead to permanent positions in front desk, the kitchen, bar, etc.

Here’s what you get in exchange:

  • A special discounted staff rate on accommodation in one of our dorms (we have men’s, women’s and co-ed), or possibly a private room (in the winter, depending on what type of work you’re doing and the length of your stay).
  • Money- wonderful stuff that can buy things.
  • 25% staff discount on meals at our cafe and our other products, like flip flops.
  • A fun work environment living and working with cool cats from around the world.

If you are interested in casual work at Ocean Island, contact us for more information. Or if you’re already in Victoria, stop by to check us out in person- we’re at 791 Pandora Avenue.