24-Hour Front Desk

Our 24-hour front desk in downtown Victoria, BC means there’s always someone here when you need us — whether you’re arriving late, heading out early, or just have a quick question.

Our team knows Victoria and Vancouver Island well and is always happy to help with directions, local tips, and recommendations — from the best places to eat to what to see while you’re in town.

Many of our guests are travelling from Victoria, Vancouver Island, Vancouver, and across British Columbia, as well as from other parts of Canada and the U.S. Having someone available at any time makes your stay smoother, especially if plans change or you’re arriving outside typical check-in hours.

Need help with check-in, luggage storage, local transit, or just figuring out your next stop? We’re here — day or night — to make your stay in Victoria as easy and comfortable as possible.

You can reach us anytime at +1 250-385-1789 or info@oceanisland.com.